Property management
What owners actually need handled.
Property management is a series of decisions — who to lease to, what repair to prioritize, how to read a rent law that changed three times in five years. Reliance is built to make the right call, consistently.
- Rent-stabilized multifamily buildings
- Mixed-use residential & retail buildings
- Walk-up & elevator buildings
- Multi-building portfolios
01
Property Management
Day-to-day operations for multifamily and mixed-use buildings — tenant relations, on-site inspections, superintendent and vendor oversight, and the hundred small decisions that keep a building running.
- Tenant relations & lease enforcement
- On-site inspections & superintendent/vendor oversight
- Repair prioritization & maintenance coordination
- Rent collection & arrears follow-up
02
Rent Stabilization & Compliance
DHCR filings, HPD violations, Local Law compliance — handled by people who understand the regulatory landscape rent-stabilized owners actually operate in, not generic property law.
- DHCR registration & filings
- HPD violation resolution
- Local Law compliance tracking
- Housing court coordination
03
Accounting & Financial Reporting
Clear, accurate reporting owners can actually read — income, expenses, and capital planning presented without translation required.
- Monthly & annual financial statements
- Income & expense tracking
- Capital planning support
04
Lease Administration
Renewals, vacancy turnover, and the paperwork that determines whether a building's income is protected or slowly leaking.
- Lease renewals & rent-stabilization riders
- Vacancy turnover coordination
- Rent roll & registration recordkeeping
05
Managing Agent Services
Full managing-agent representation for owners who want a single accountable point of contact, not a rotating cast of vendors.
- Single point of contact for all vendors
- Cloud-based reporting & document access
- Emergency coordination
06
Building & Apartment Sales
When it's time to sell, discretion and the right buyer relationships matter as much as the listing itself.
- Confidential listing strategy
- Buyer qualification
- Deal coordination through closing
Reliance's edge
Rent stabilization isn't a specialty tacked on — it's the core of the work.
Most of what Reliance manages is rent-stabilized, multifamily, and mixed-use — the properties where a management mistake compounds fast: a missed filing, an unresolved violation, a rent calculation done wrong. Reliance's approach is built around getting the regulatory side right the first time, not fixing it after HPD gets involved.
Chuck Newman has led this discipline at Reliance since 2012 — nearly 15 years focused specifically on rent-stabilized portfolio strategy, housing programs, and compliance.
See it in practice — the case fileWho this is for
Built for owners who take the asset seriously.
Reliance works best with owners who want their property maintained, compliant, and managed like the investment it is — whether that means fixing something that's gone wrong, or simply expecting more from day-to-day management than the building has been getting. The one thing Reliance isn't built for is ownership unwilling to maintain the property or meet its obligations to tenants. Everything else, Reliance can work with.